Issues, Policies and Practices

StubHub believes fans who purchase tickets to entertainment and sporting events clearly benefit from the freedom to resell or give those tickets away in a competitive market.

A competitive ticket market should enable fans to have greater access to the events they want to attend and the ability to sell their tickets freely.

Unfortunately, too many ticket policies and practices infringe on consumers’ rights. Restrictions can come in the form of government policies, team or venue practices and abused or misused technologies. Learn more about the policies and practices that can affect you:

Nominative Ticketing

Lack of transparency in the primary market

Ticket Cancellations

Non-Transferable Ticketing

Access to Tickets on the Primary Market