Access to Tickets on the Primary Market


The use of BOTS provides an unfair advantage in securing tickets over the average fan. StubHub has supported, and will continue to support, legislation prohibiting the use of BOTS that is substantive, comprehensive, and inclusive of the range of issues impacting fans’ access to tickets.

In the jurisdictions where BOTS are prohibited (California, Florida, Indiana, Maryland, Minnesota, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Vermont, Virginia and Washington), the laws should be strongly enforced by the appropriate agencies and entities who abuse the law should be penalized.

Holdbacks and Pre-Sales

Understanding the primary ticketer’s allocation practices helps paint a clearer picture of an industry that is largely misunderstood. It tells a story of venues and industry players attempting to control supply and limiting access to the general public. Ticket resale plays a valuable role in providing additional access points for everyday fans who would otherwise miss out.